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Policies

Refund Policy

Last updated October 26, 2026.

All sales are final

Because every product is digital and delivered instantly, all sales are final and we don't offer refunds once a product has been delivered.

Broken access? We'll fix it

If a download link doesn't work, a file is damaged, or you can't get into something you bought, email glamorousgrammyglowup@gmail.com with your order number. We'll fix or replace your access.

Live sessions and workshops

If you can't attend a live session you bought, you can reschedule once, as long as you tell us at least 24 hours before it starts. Requests made with less than 24 hours' notice can't be rescheduled.

Duplicate purchases

If you accidentally bought the same product twice, contact us and we'll sort it out.